Britta Bettendorf
Psychologist, Life Coaching, Change Management
Session
- Friday, November 22
- 4:00 PM - 4:30 PM CET Berlin || 10:00 AM - 10:30 AM EST New York
Keynote
“The Secret to Successful Conversations: How to Build Trust and Transform Your Business Through Effective Communication
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Effective communication is the hidden superpower of successful entrepreneurs. But how can you consistently find the right words, forge deeper connections, and build genuine trust? In this session, you will learn how to master conversations on three levels: practical, emotional, and social. Discover how to align emotionally with your audience to foster trust and turn challenging discussions into opportunities for growth and collaboration. Whether you’re negotiating deals, leading teams, or communicating with clients, the right strategies can make all the difference. We’ll also explore how digital communication can be as authentic and impactful as in-person interactions. This session provides you with actionable tools to elevate your communication, allowing you to create meaningful connections that will take your business to new heights.
- The Three Dimensions of Communication: Learn how to recognize and address the practical, emotional, and social aspects of any conversation to build stronger, more genuine connections.
- Emotional Synchronization: Discover how aligning with the emotional tone of your conversation partner builds long-term trust and fosters deeper relationships.
- Learning Conversations: Master the art of using conversations to resolve conflicts and foster mutual growth by focusing on understanding and shared learning.
- Digital Communication: Gain techniques to remain authentic and empathetic in online communication and understand when it’s necessary to transition to face-to-face interactions for deeper connection.
